Report An Accident
Report an Accident
First Things First
Assess Your Workers Needs As Soon As The Accident Occurs.
Injuries that require care from an emergency room or urgent care facility should be addressed immediately. Less pressing injuries should be handled promptly as well.
Some workers will need additional care after receiving treatment from an emergency room or urgent care facility. In these cases, employers have the legal right to choose the worker’s first healthcare provider. Or they may allow the worker to make the first provider choice instead. Your assigned adjuster can explain the details.
We encourage you and your workers to take advantage of the expert medical care available through our Preferred Provider Network whenever possible. Network providers meet our high care standards and offer preferred pricing to our policyholders, which helps control your costs. The statewide network includes hospitals, urgent care centers, rehabilitation centers, pharmacies and other occupational providers.
Next, Get The Facts.
Find out everything you can about the accident while people’s memories are still fresh. Talk to witnesses to determine the cause of the accident and take photos. If the accident seems questionable, contact your assigned adjuster for guidance.
Preserve The Evidence
Create a file for the photographs, witness names and statements you collect. Your adjuster will use these materials to investigate the claim. If faulty machinery or equipment was involved, do not throw it away. We may need to have it examined or tested.
Filing the Accident Report
Don’t Delay
You should report all on-the-job accidents and injuries the same day as they occur, if possible. The law gives you up to 72 hours to file the report—but the sooner you file, the better. Your injured worker will be able to start treatment sooner, decreasing the chances that medical problems will worsen. The recovery time is usually shorter and the bills are usually lower, which helps your bottom line.
File Online. It’s Easier.
Online claims filing is simple and quick. In place of a lengthy form, you’ll find just 10 easy questions to answer. Once you file, you’ll automatically receive your claim number, a copy of your report and your adjuster’s contact information. If you haven’t filed online before, you’ll need to register first. Start by clicking the Report an Accident button below.
Then click the Register link. Enter some basic information on the form that appears, including your policy number and company FEIN. Then click the Register button to receive your password. (If you registered with us in July 2011 or afterwards, your original log-in information is still valid.)
Other Ways To File…
If filing online isn’t possible, you can also report the accident in any of these ways:
Complete the Employers’ First Report of Injury or Illness form NM WCA FORM E1.2 and email it to
Fax
Complete the Employers’ First Report of Injury or Illness form (NM WCA FORM E1.2) and fax it to
505-345-0656
Print & Complete the Employers’ First Report of Injury or Illness form (NM WCA FORM E1.2) and mail it to
New Mexico Mutual,
PO Box 27810,
Albuquerque NM 87125
If you have questions, please check our Claims FAQÂ or contact our Claims Department at
505-345-7260
-or-
800-788-8851