Careers

If you want your work to matter, join us.

New Mexico Mutual never stops working to make life better for the people we protect. What we do matters—and when you join us, your work will matter, too. We’re looking for innovators from many fields, like IT, finance, accounting, marketing, HR and “traditional” insurance. If one of these fields is your field, take a look at us—and discover the rewarding career that awaits you at New Mexico Mutual.

#1 Provider of Workers’ Compensation Insurance in New Mexico

Recognized as a Top Workplace

AM Best Rating of A-, Excellent

Elite Partner

Sustainable, Energy Efficient Home Office

Current Open Positions

Senior Counsel

The Senior Counsel is an experienced attorney and trusted advisor proficient in litigation and appellate work. Senior Counsel’s primary responsibilities are to provide complex legal services to the company’s subsidiary, Integrion Group, Inc., in administering the Patient Compensation Fund (PCF). These services include advising the PCF Custodian and administrator on general fund administration issues; filing and prosecuting complaints for intervention, declaratory judgement or other legal proceedings to protect the PCF; filing or defending appeals impacting or involving the PCF; and managing outside counsel in these efforts as needed. Senior Counsel will also work with the Vice President and General Counsel to perform legal research and provide general counsel on corporate compliance, regulatory matters, IPRA, and other areas affecting the company, its subsidiaries, and partners.

Reports to Vice President and General Counsel

Robotic Process Automation Developer Intern

The Robotic Automation Developer is responsible for working with the Business Analytics team to define, develope and support innovative project and systems for New Mexico Mutual. The ultimate goal of the Developer is to develop new automated processes and support existing processes for multiple clients. 

Reports to Analytics Technical Manager

Data Warehouse and Business Intelligence Developer Intern

The Date Warehouse and Business Intelligence Developer Intern is responsible for working with the Business Analytics team to define, develop and support New Mexico Mutual analytic systems. The ultimate goal of the DW and BI Associate Developer is to provide end users timely, accurate and easier access to data for reporting analytics, under the supervision of the Analytics Technical Manager.

Reports to Analytics Technical Manager

Talent Acquisition Specialist

The primary role of the Talent Acquisition Specialist is to support the successful execution of talent attraction strategies through effective sourcing and hiring of employees. This position develops and implements social media recruiting activities and provides management with timely/accurate reporting.

Reports to VP of Human Resources and Administration

Premium Auditor I

Responsible for conducting workers’ compensation premium audits both remotely and at the insured’s location or independent accounting firm in a timely and cost effective manner. This position also serves as a resource to other departments on Workers’ Compensation rules, regulations and classifications.

Reports to Premium Audit Manager

Customer Engagement Specialist

The Customer Engagement Specialist (CES) is responsible for providing engaging, positive, and professional service excellence for internal and external customers. Leveraging innovative methods to enhance the customer service experience through proactive solutions, the CES is a knowledgeable resource in essential account maintenance and general issue resolution.  This role actively participates in building a strong values-based culture within the department and across the organization.   

Reports to Customer Engagement Manager

Data Warehouse and Business Intelligence Developer

The Data Warehouse and Business Intelligence Developer is responsible for working with the Business Analytics team to define, develop, and support New Mexico Mutual analytic systems. The ultimate goal of the DW and BI Developer is to provide end users timely, accurate, and easier access to data for reporting and analysis.

Reports to Analytics Technical Manager

Underwriting Manager

The Underwriting Manager will ensure appropriate risk appetite application throughout the underwriting unit, and serve as a technical and authority resource for department members. This position will work closely with the Director of Underwriting to identify and implement underwriting programs that enhance and innovate business opportunities and customer service. Responsible for functions performed by assigned underwriting teams. Determines workload and workflow andmonitors department production. Assists the Director in managing staff adequacy and attainment of service standards and objectives. Supports the Director with the oversight and development of short- and long-term Underwriting projects and strategic goals and objectives.

Reports to Director of Underwriting and Customer Service

Underwriting Intern

The Underwriting Intern will learn about workers’ compensation insurance and the fundamentals of the underwriting function. Key concepts include learning how underwriters assess employers’ operations and hazards to accurately and competitively develop appropriate premium. The Underwriting Intern will utilize training, our underwriting guidelines, and predictive analytics tools to evaluate and service policies, answer customer questions, issue endorsements, and build and maintain relationships with our policyholders and agent partners.

Reports to Underwriting Manager

IT Business Analyst I

This position uses strong analytical skills to help business users and other IT staff to solve system and technology issues and to provide first level troubleshooting of reported production technical issues. The position acts as liaison between the IT department and business units within the organization, working to elicit and define system requirements and turn them into technical specifications.

Reports to IT Application Manager

IT Network Security Administrator II

This position is responsible for the communications systems, network systems, andother related technologies including Antivirus, Office 365, Certificate management, email filtering, access points, Azure AD connect, and Azure AD. This position plans, implements, monitors, and troubleshoots network routers, switches, firewalls, access points. Microsoft Office 365, Antivirus, Ring Central Phones, Proofpoint mail filtering, and Azure AD.

Reports to IT Infrastructure Manager

New Mexico Mutual Hiring Process

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Application Review

Interview

Job Offer & Pre Employment

Onboarding & Welcome

Department Descriptions

Underwriting

New Mexico Mutual underwriters evaluate the risk of accidents and injuries at businesses that apply for coverage. Based on these evaluations, they calculate the amount of premium that will be required to cover the risk. We rely on their expertise to help us maintain a healthy balance between the preservation of our company’s financial stability and the well-being of those we insure.

Claims

Claims adjusters coordinate and manage the covered benefits and services our company provides to injured workers. They investigate on-the-job accidents and consult with medical experts to determine the types of services required. They also authorize and monitor care throughout the recovery process, working closely with health care providers and medical case managers.

Business Analytics

This department analyzes vast amounts of raw data to uncover hidden business trends and patterns. Data analytics can also pinpoint waste, allowing us to capture additional resources for injured workers. New Mexico Mutual bases many of its business decisions on the information data analysts provide.

Corporate Governance

Working with our Board of Directors, the Corporate Governance department sets the rules and practices that guide our company’s conduct. The department serves as our moral compass, overseeing key areas including ethics, regulatory compliance, legal affairs, government relations and more.

Marketing

New Mexico Mutual’s marketing team orchestrates a wide range of activities. They include strategic planning, data analysis, business development, agency relations management, branding, corporate communications, media relations, social media and special events. The department also acts as a liaison between our company and several insurance industry associations and business groups.

Risk & Safety

The certified specialists in this department work with policyholders to keep their workplaces safe and accident-free. In addition to performing on-site risk assessments, they provide a wealth of training on the diverse safety needs of many industries.

Finance & Accounting

Finance and accounting professionals safeguard our financial strength to ensure that we can continue to meet the needs of our policyholders and injured workers. They manage our company’s budgeting, financial reporting and forecasting functions.

Premium Audit

At the end of each policy year, premium auditors recalculate the estimated premiums that policyholders paid throughout the year. The new calculations reflect any business changes that may have occurred, such as the hiring of new workers. Depending on the type of changes, policyholders may receive a refund or be billed additional premium once the audit is complete.

Information Technology

New Mexico Mutual’s business-savvy IT team develops and maintains the secure, sophisticated systems we use to manage, process and store information. Working in an increasingly complex field, team members handle everything from hardware and software to databases, servers, communications and more. We also rely on the IT department to help us identify key trends, become more efficient and provide better customer care.

HR & Administration

HR professionals handle the full gamut of employment-related activities, from strategic planning and recruiting to benefits, training, compensation and more. They also develop programs and experiences designed to promote holistic wellness and create an engaging, fulfilling workplace environment. Administrative professionals manage a variety of business functions including planning, operations, accounting and finance, and others.

Provider Relations

Provider Relations professionals build and maintain strong relationships with the healthcare providers in our statewide provider network. New Mexico Mutual contracts with these providers to help us deliver excellent, cost-effective care to injured workers. The network includes medical providers, acute occupational care facilities, hospitals, surgical centers, rehabilitation centers and pharmacies.

Have more questions?

You’ve got questions, we’ve got answers. Send an email or give us a call so we can help!

Contact Us

Call us today:

Email | hr@newmexicomutual.com
HR Department | 505-343-2808

Looking for an internship opportunity?

 

As a New Mexico Mutual intern, you’ll help us tackle real-world challenges in a supportive, collaborative environment. The experience you gain will give you an edge for the job hunt ahead. So join us—and get ready to roll up your sleeves!