Careers
If you want your work to matter, join us.
New Mexico Mutual never stops working to make life better for the people we protect. What we do matters—and when you join us, your work will matter, too. We’re looking for innovators from many fields, like IT, finance, accounting, marketing, HR and “traditional” insurance. If one of these fields is your field, take a look at us—and discover the rewarding career that awaits you at New Mexico Mutual.
#1 Provider of Workers’ Compensation Insurance in New Mexico

Recognized as a Top Workplace

AM Best Rating of A-, Excellent

Premier Partner

GACC Leadership Circle Member
Sustainable, Energy Efficient Home Office
Current Open Positions
IT System Administrator II
This position is responsible for daily operations, maintenance, patching, troubleshooting of the computer systems, applications, storage systems, and cloud integrations that are used to support business needs. This position installs, configures, and maintains applications running on RedHat and Windows servers, AWS, and Azure. The position will be responsible for email administration, setup and security; Azure Federations; Intune; DNS Servers; Event Monitoring/logging; EDR toolsets; web filtering; multi-factor authentication; and other related technologies. The Administrator will assist with Disaster Recovery, certificate rotation, encryption management, and security controls to align with corporate policies.
Reports to IT Infrastructure Manager
Customer Engagement Specialist
The Customer Engagement Specialist (CES) is responsible for providing engaging, positive, and professional service excellence for internal and external customers. Leveraging innovative methods to enhance the customer service experience through proactive solutions, the CES is a knowledgeable resource in essential account maintenance and general issue resolution. This role actively participates in building a strong values-based culture within the department and across the organization.
Reports to Customer Engagement Manager
Software Developer I
This position develops moderately complex software applications for the organization. Integrates internally developed applications with off-the-shelf applications from 3rd-party vendors. .Collaborates with other software development team members. Maintains existing applications, in addition to creating new applications as required. Provides end user training/support on developed applications. Learns organization-specific procedures & techniques from more senior members of the software development team.
Reports to IT Application Manager
Innovation Software Developer II
We are seeking a skilled and motivated Software Developer II to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining software applications and systems. You will collaborate with cross-functional teams, including managers and business analysts, to deliver high-quality software solutions. As a key member of our development team, you will work on designing, developing, and maintaining solutions primarily using Java and Gosu. While the core focus of the role revolves around these technologies, we also highly value experience with cloud platforms. This is a fantastic opportunity to leverage your existing expertise while expanding your skills in cloud-based solutions.
Reports to Innovation Engineering Manager
Innovation Business Analyst II
We are seeking a skilled and motivated Business Analyst II to join our dynamic team. In this role, you will be a liaison between Innovation developers and business units within the organization, working to elicit and define system requirements for the development of technical specifications, to identify process improvement, and to identify and develop technical solutions to enhance business operations. Your strong analytical skills will help business users solve system and technology issues, and strong communication skills will be utilized to ensure clear understanding and alignment between the stakeholders. This position requires a professional who is comfortable wearing multiple hats, including participating in testing-related activities. This role combines traditional business analysis tasks with hands-on involvement in quality assurance processes to ensure seamless project delivery.
Reports to Innovation Engineering Manager
New Mexico Mutual Hiring Process

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Department Descriptions
Underwriting
New Mexico Mutual underwriters evaluate the risk of accidents and injuries at businesses that apply for coverage. Based on these evaluations, they calculate the amount of premium that will be required to cover the risk. We rely on their expertise to help us maintain a healthy balance between the preservation of our company’s financial stability and the well-being of those we insure.
Claims
Claims adjusters coordinate and manage the covered benefits and services our company provides to injured workers. They investigate on-the-job accidents and consult with medical experts to determine the types of services required. They also authorize and monitor care throughout the recovery process, working closely with health care providers and medical case managers.
Business Analytics
This department analyzes vast amounts of raw data to uncover hidden business trends and patterns. Data analytics can also pinpoint waste, allowing us to capture additional resources for injured workers. New Mexico Mutual bases many of its business decisions on the information data analysts provide.
Corporate Governance
Working with our Board of Directors, the Corporate Governance department sets the rules and practices that guide our company’s conduct. The department serves as our moral compass, overseeing key areas including ethics, regulatory compliance, legal affairs, government relations and more.
Marketing
New Mexico Mutual’s marketing team orchestrates a wide range of activities. They include strategic planning, data analysis, business development, agency relations management, branding, corporate communications, media relations, social media and special events. The department also acts as a liaison between our company and several insurance industry associations and business groups.
Risk & Safety
The certified specialists in this department work with policyholders to keep their workplaces safe and accident-free. In addition to performing on-site risk assessments, they provide a wealth of training on the diverse safety needs of many industries.
Finance & Accounting
Finance and accounting professionals safeguard our financial strength to ensure that we can continue to meet the needs of our policyholders and injured workers. They manage our company’s budgeting, financial reporting and forecasting functions.
Premium Audit
At the end of each policy year, premium auditors recalculate the estimated premiums that policyholders paid throughout the year. The new calculations reflect any business changes that may have occurred, such as the hiring of new workers. Depending on the type of changes, policyholders may receive a refund or be billed additional premium once the audit is complete.
Information Technology
New Mexico Mutual’s business-savvy IT team develops and maintains the secure, sophisticated systems we use to manage, process and store information. Working in an increasingly complex field, team members handle everything from hardware and software to databases, servers, communications and more. We also rely on the IT department to help us identify key trends, become more efficient and provide better customer care.
HR & Administration
HR professionals handle the full gamut of employment-related activities, from strategic planning and recruiting to benefits, training, compensation and more. They also develop programs and experiences designed to promote holistic wellness and create an engaging, fulfilling workplace environment. Administrative professionals manage a variety of business functions including planning, operations, accounting and finance, and others.
Provider Relations
Provider Relations professionals build and maintain strong relationships with the healthcare providers in our statewide provider network. New Mexico Mutual contracts with these providers to help us deliver excellent, cost-effective care to injured workers. The network includes medical providers, acute occupational care facilities, hospitals, surgical centers, rehabilitation centers and pharmacies.
Have more questions?
You’ve got questions, we’ve got answers. Send an email or give us a call so we can help!
Looking for an internship opportunity?
As a New Mexico Mutual intern, you’ll help us tackle real-world challenges in a supportive, collaborative environment. The experience you gain will give you an edge for the job hunt ahead. So join us—and get ready to roll up your sleeves!