Department Contacts

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NM Mutual

Department Contacts

Billing & Payment

billing@nexmexicomutual.com

Customer Service

505-343-7744
– or –
800-788-8851

Claims

claims@newmexicomutual.com
505-343-7777

Provider Electronic Billing

New Mexico Mutual encourages the electronic submission of bills. The payer ID for NM Mutual is LS620. You may need to contact your clearinghouse if they use a different NM Mutual payer ID.

Human Resources

hr@newmexicomutual.com

Premium Audit & Premium Reporting
(Payroll Reporting)

Lucy Gallegos
lucyg@newmexicomutual.com
505-343-7720

Risk & Safety Management

Dianne Ledesma
diannel@newmexicomutual.com
505-343-2814

Underwriting

For agents with questions about information on new business applications, status of quotes, renewals, classification codes, payroll changes, policy information changes, please contact your underwriting team who are assigned to your agency.

505-343-7722