New Mexico Mutual has a Job Opening
Job Title: Premium Auditor II
Department: Premium Audit
Reports To: Premium Audit Manager
Supervisory Responsibility: NO
Position Summary: Conducts physical premium audits in a timely and cost effective manner.
Essential Functions:
Ø Conducts audits of selected policies by traveling to insured’s place of business to examine, verify and record pertinent data from financial records to determine premium basis and class.
Ø Summarizes information from audit work papers and prepares audit reports for submission.
Ø Reviews premium audit summaries by comparing information on audit work papers against policy provisions to ensure accuracy of final audit billings.
Ø Assists insureds, agents, underwriters, marketing and other service personnel in understanding the audit process through explanation of audit procedures.
Ø Analyze and conclude disputed audit inquiries from policyholders and agents
Ø Must be able to successfully accept and work through the more complicated policyholder premium audits, following up with supervisor, agencies, underwriters, and clients
Other Functions:
Ø Through on-going formal and informal education, remain current in premium audit developments within the industry.
Ø Leads training process for new departmental personnel.
Ø Serves as back-up to department manager in the event of their absence
Ø Other duties as assigned.
Job Qualifications:
Education:
Bachelor’s Degree from an accredited college or university; and five or more years of directly related experience and/or formal training; or ten or more years experience in directly related field, or the equivalent combination of education and experience. Related education and/or professional certifications preferred.
Experience:
At least five years of workers’ compensation experience as a premium auditor.
Core Competencies:
General Skills:
Ø Ability to use office equipment including, but not limited to: fax, copier, computer, email, telephone, recording equipment, and other office equipment related to job.
Ø Extensive knowledge of Workers’ Compensation rules and regulations that apply in your area.
Ø Customer service orientated with excellent customer services skills.
Ø Ability to speak effectively to claimants, customers and co-workers by phone and in person. Ø The ability to be flexible.
Ø Works well independently as well as a team player.
Ø Ability to read and follow directions.
Ø Ability to read, interpret and apply information from a variety of sources such as manuals, professional publications and government regulations.
Ø Works to prevent disputes before they happen.
Ø Troubleshoots anticipated issues and recommends and implements solution.
Ø Produces reasonable, clear, and grammatically correct written documents.
Ø Fully prepares for off-site meetings, hearings and presentations.
Ø Appears and conducts oneself in a professional manner at off-site meetings, hearings, and presentations.
Ø Demonstrates strong skills in reasoning and analysis.
Ø Keeps supervisor appropriately informed of progress in negotiations, and in anticipated problems.
Ø Maintains the highest professional standards related to the job.
Ø Good organizational, time management, and multitasking skills required.
Ø Ability to prioritize job activities as business needs demand and make it happen.
Ø Proficiency in preparing and analyzing statistical data.
Ø Displays an understanding of the theoretical concepts related to job tasks.
Ø Demonstrates proficiency in basic math computations and algebra.
Ø Comprehensive mathematical and analytical skills
Ø Good understanding of privacy laws.
Ø Follows through on commitments; is reliable, conscientious and dependable.
Acquired/Specific Skills:
Ø Ability to maintain positive relationships is critical
Ø Set up audit worksheets in logical fashion for ease of readability and understanding.
Ø Working knowledge of the NCCI Scopes publication
Ø Familiarity with NCCI servicing carrier assigned risk pool standards
Ø Must be able to accomplish all tasks remotely using the following:
o Laptop - must be able to accomplish given tasks using a laptop computer
o Cell Phone - demonstrate effective verbal and telephonic communication customer service skills with internal and external customers using a cell phone to accomplish tasks.
Values and Mission: Adhere to values and mission by demonstrating respect, integrity, honesty and stewardship and consistently exceeding the expectations of those we serve.
Positive Attitude: Develop and maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with clients, customers, co-workers and management.
Specialized Knowledge, Licenses, etc.:
Demonstrated proficiency in:
Ø Windows
Ø Excel
Ø Word
Ø Operating a laptop computer
Ø E-mail
Ø CIC, CPCU or APA preferred.
o Will be expected to work towards one or more designation within reasonable period of time as determined by employee and manager.
Working Conditions:
Ø NEW MEXICO MUTUAL maintains general office conditions with light to moderate physical demands. Ø Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.
Ø Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.
Ø NEW MEXICO MUTUAL maintains a drug free environment; drug testing prior to employment as well as upon a work related accident.
Ø Exposure to VDT screens.
Ø Travel is required.
Ø Valid driver’s license with acceptable driving record in accordance with insurance policy standards.
If you're interested in applying for this position, please email your resume to humanresources@newmexicomutual.com. This position closes on October 12th, at 5pm. EOE.
